7 Reasons Why You Should Choose RTS
To Support Your Computer Network
- GUARANTEED 4-hour response time. When your computer network goes down, you need it fixed immediately so you can get back to running your business. We guarantee to respond to a network crash or other crisis within four hours or less of receiving your call.
- System upgrades and fixes can be scheduled after normal business hours so as not to interrupt your business. System upgrades and installations can bring down your system for several hours. That’s why, if possible, we schedule these types of upgrades during the evening or on weekends to minimize interruptions to you and your staff during working hours.
- RTS is far less expensive than hiring a full-time computer support staff. By outsourcing your computer support to us, we can save you thousands on hiring, salary, and benefits.
- Our technicians are trained to solve your problems fast and cost effectively. Our field technicians are experienced professionals with at least 3 years of experience and understand the importance of technology to our clients. All of our Technicians have experience working on well over one hundred other computer networks in our local area. They have been trained to find the most cost effective solution to your problem.
- RTS is large enough to handle any computer job and small enough to still provide you the individual attention you deserve. As a small business ourselves, we understand the importance of providing excellent customer service to you and your staff.
- Service agreements are available to suit any business owners needs. Unlike most other computer support companies, we’ll have monthly agreements for every budget minded business owner. You can have one flat rate monthly fee for your support needs, or just have us monitor your server, network, and computers proactively and fix what needs to be fixed. This gives you peace of mind knowing your technology is being watched 24/7.
- Financially stable company with the same owner since 2001. You can count on us to be here long-term and stand by all of our work. To date, over 300 companies in the Sacramento, El Dorado, and Placer County areas have trusted us to upgrade and maintain their computer networks and servers.
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"I truly believe RTS is a partner in our agency!"