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VoIP: What to look for in a provider

The time has passed when small businesses had limited options for internet-based phone calls. Today, there are so many affordable and feature-rich VoIP solutions, and picking the right one often feels overwhelming. The ideal choice will be different for every business, but understanding a few key variables should help you significantly narrow down your options. […]

Microsoft updates apps for Apple devices

Microsoft has announced updates, including new capabilities in Word, Excel, PowerPoint, and Outlook for iOS and Mac. Office 365 subscribers can now easily drag-and-drop Office files, co-edit documents in real time, and enjoy other enhancements previously unavailable to Apple users. Co-authoring in Word, Excel, PowerPoint Apple users can now co-edit documents in Word, Excel, PowerPoint, […]

Facebook announces News Feed change

Facebook recently announced a big change to its News Feed. In response to the backlashes it has been receiving — mostly due to allegations of how social media causes depression and affects one’s political views — it has decided to limit posts from businesses and share more posts from your friends on the News Feed. […]

Reclaim your Windows 10 privacy

The advent of social media has enabled advertisers to target their consumers better than ever before. But, are you aware that your operating system could also be helping companies display personalized ads based on your online searches? Read on to learn more about Windows 10’s flawed privacy settings and how you can fix them. Turn […]

Don’t fall for distributed spam distraction

One of the most frustrating things about using email is seeing dozens of spam messages every day. Fortunately, they’re just minor annoyances that are easy to remove from your inbox. However, hackers have developed a way to make spam much more insidious. Here’s what you need to know about modern spam attacks. Understanding DSD Distributed […]

Enhance your new laptop in 5 steps

Laptops may not be the most powerful computers, but the benefits they provide are undisputable. For one thing, they deliver a similar user experience to your huge desktop PC, but much more conveniently and affordably. But before you reap their many benefits, learn five precautionary steps you should take before using them. 1. Update your […]

Virtual DR for ransomware protection

The massive success of ransomware like WannaCry and Petya have spurred other cybercriminals to develop their own ransomware and sell it on the black market. This means we can expect more ransomware attacks in the future. To prepare your business, you need virtualized disaster recovery solutions. Here’s why. Virtual DR Virtual DR solutions allow you […]

New VoIP feature released by Skype

It is no secret that the internet is unsafe, with attacks occuring every second. Having a secure network that ensures privacy when communicating with others through the internet can be even harder. As a solution, Skype recently launched a new feature that guarantees total privacy when conversing. Benefits of using Private Conversations Named ‘Private Conversations’ […]

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact Center Operations Thanks […]

5 social media trends to watch for!

With the tug-of-war between mammoth social media platforms for daily users, 2018 is poised to become the biggest year for technological advancements in the industry. As social norms related to social media change, here are the top 5 trends we expect to become mainstream this year. The boom of Augmented Reality The launch of the […]