Blog

How AI can shape the future of VoIP

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]

Productivity-boosting tips for PC users

We all want to be more productive. Business gurus emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work efficiently, there are plenty of tools that help increase your daily output. If you work in front of a computer all day, check out these productivity-boosting tips. […]

The rise of VoIP phishing: Why scammers do it

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to […]

Workplace Analytics makes your team more productive

Microsoft’s Office 365 Workplace Analytics gives teams a better perspective and control over their members’ productivity. Using the data gathered by the tool, managers can create effective strategies to improve employee engagement and output. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace Analytics extracts behavioral insights from data gathered […]

Why a technology business review is vital

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews is necessary if you want to achieve your business goals. A technology business review reveals […]

FAQs about bloatware and how to remove them

Ever powered up a brand new laptop straight out of the box and realized that there are already a ton of apps installed that you know you’ll never use? That’s bloatware, and it’s a regular occurrence when purchasing new computers. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner […]

Make the most of your cybersecurity investment

As cybersecurity incidents become more sophisticated, frequent, and intelligent, experts predict that the global market for cybersecurity products in 2020 will exceed that of last year. In fact, your company might be one of the thousands of businesses looking to purchase cybersecurity software. To maximize your company’s cybersecurity investment, follow these steps. Uncover threats and […]

5 Nifty uses for your old computers

Don’t be so quick to dump that old computer! Despite being slow and clunky, your old desktop or laptop may still add value to your business. There are many uses for old PC hardware, and here are five of them. Make a NAS server Network-attached storage (NAS) is a server for your small business network […]

Resolving call quality issues of internet phones

Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience. This way, you will be able to easily diagnose and troubleshoot these problems. Choppy voice The main […]