Everything you need to know about monitoring employees online

If you’re managing a remote workforce, you may wonder whether your team is doing their jobs or wasting time watching random videos on the internet. Using employee monitoring tools is a good way to keep track of your team’s productivity. But is this practice ethical? Read on to learn more. What is employee monitoring? Employee […]

Should you monitor your employees online?

To monitor your employees, or not to monitor them, that is the topic of this blog post. If you’ve ever considered checking in on your staff’s online activities, you may have hesitated about whether or not it’s the right decision. We’ve listed the pros and cons of monitoring your employees, and some tips to make […]

Tips to optimize your VoIP call performance

Many business owners who opt for a traditional phone line over VoIP make some pretty big assumptions. Some assume they’ll continuously drop calls while speaking on the phone with their biggest client. Others assume employees will resort to calling prospects on their personal cell phones because they’re baffled by the user interface of your VoIP […]